This is what’s known in some circles as a slow burn.
Hopefully, the Optus Australia mob will tip a sizeable bucket of cold water on it before it burns too brightly and widespread-ly.
I’m not holding my breath. I’ve had 20 years and almost six months of bitter experience to water down my expectations on matters mobile, tech, billing, customer service.
There’s been good times too. I received such good service from V. the CSR and trainer when Optus was subsuming Virgin Mobile that I wrote her a two-page reference.
But the good times and all the Optus Sports under the English and European suns don’t make up for all the gluggy, smelly, runny brown stuff.
Let’s go to the tape, Rex.
Toby Kon Tin-Ewed…